Operators
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View Operators
 
Operators  
 
"Name" - This is the name of the Operator that is shown to the users/customers in a chat.  
 
"Login" - This is the Operator's login/username and will be used to login to the Admin Area.  
 
"Email" - This is the email address associated with the Operator.  
 
"Department" - This is the department(s) the Operator will be able to receive chat requests.  
 
"Action" - Edit lets you modify the Operators information / Delete will remove the Operator for your list of Operators.  
 
You can click on the Add New Button to add operators. Add / Edit will have the following settings.  
 
Add / Edit  
 
"Name" - This is the name of the Operator that is shown to the users/customers in a chat.  
 
"Email" - This is the email address associated with the Operator.  
 
"Login" - This is the Operator's login/username and will be used to login to the Admin Area.  
 
"Password" - This is the Operator's password and will be used to login to the Admin Area.  
 
"Is Administrator" - When "Yes" the operator will be able to have full functionality of the Admin area.  
      When set to "No" they will only have a limited use of the Admin area.  
 
"Department" - This is the department(s) the Operator will be able to receive chat requests.  
 
Operators Online  
 
"Login" - This is the Operator's login/username that is currently logged in.  
 
"Duration" - This is the Operator's duration of time they have been logged in.  
 
"Chat Sessions" - This is the Operator's number of chats they are currently in.  
 
"Action" - By clicking "Logout" you can logout the Operator completely.  



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