View Operators
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| Operators
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| "Name" - This is the name of the Operator that is shown to the users/customers in a chat.
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| "Login" - This is the Operator's login/username and will be used to login to the Admin Area.
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| "Email" - This is the email address associated with the Operator.
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| "Department" - This is the department(s) the Operator will be able to receive chat requests.
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| "Action" - Edit lets you modify the Operators information / Delete will remove the Operator for your list of Operators.
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| You can click on the Add New Button to add operators. Add / Edit will have the following settings.
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| Add / Edit
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| "Name" - This is the name of the Operator that is shown to the users/customers in a chat.
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| "Email" - This is the email address associated with the Operator.
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| "Login" - This is the Operator's login/username and will be used to login to the Admin Area.
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| "Password" - This is the Operator's password and will be used to login to the Admin Area.
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| "Is Administrator" - When "Yes" the operator will be able to have full functionality of the Admin area.
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| When set to "No" they will only have a limited use of the Admin area.
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| "Department" - This is the department(s) the Operator will be able to receive chat requests.
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| Operators Online
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| "Login" - This is the Operator's login/username that is currently logged in.
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| "Duration" - This is the Operator's duration of time they have been logged in.
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| "Chat Sessions" - This is the Operator's number of chats they are currently in.
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| "Action" - By clicking "Logout" you can logout the Operator completely.
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