Departments
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View Departments
 
Departments  
 
"ID" - This is id set by the database and is only used by the program.  
 
"Name" - This is the Department's name and will displayed to the people on your site when choosing a department to chat with.  
 
"Operators" - This is the number of Operators associated with this Department.  
 
"Action" -  
 
HTML Code: This will show you to the HTML code for this department.  
 
Status Icons: This will show the Online/Offline status Icons for this department.  
 
Pushes/Responses: This will show the Pushes/Responses for this department.  
 
Edit: This will take you to the page to edit this department with the features in the Add/Edit section below.  
 
Delete: This will delete a department completely from your PHP Live Helper application.  
 
 
You can click on the Add New Button to add departments. Add / Edit will have the following settings.  
 
Add / Edit  
 
"Name" - This is the Department's name and will displayed to the people on your site when choosing a department to chat with.  
 
"Email" - This is the email address associated with the Department.  
 
"Custom Greeting" - This is the greeting a visitor will see when they are waiting in the queue to chat with an Operator from that Department.  
 



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